© 2025 Prism.
All Rights Reserved
Privacy Policy
Welcome to PRISM’s (collectively referred to as “PRISM”, "we", "us" or "our") privacy policy. References to “you”, “your” or “user” shall mean the users of PRISM website and software application. We respect your privacy, and we are committed to protecting your personal data. We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect, use, and share in connection with the PRISM website, and the use of our services, as described in our Terms and Conditions of Use (collectively, the “Platform” or “Service”).
By accessing or using our Platform in any way, you agree that your information may be collected, stored, shared, and used as described in this Policy and our Terms and Conditions of Use. You may withdraw consent at any time in writing, however such withdrawal does not negate our right to process your data prior to your withdrawal.
This privacy policy aims to give you information on how we collect and process your personal data through your use of the Service, including any data you may provide through any medium when you sign up to our newsletter or purchase a product or service or take part in a competition.
It is important that you read this privacy policy together with other related policies including the Terms and Conditions (T&Cs), that PRISM may provide on specific occasions when collecting or processing your personal data, so that you are fully aware and consent on how and why we are using your personal data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Your use of the Platform and/or registration for the Services constitutes your consent to the terms of this privacy policy. If you do not agree, you can withdraw your consent at any time but please note that PRISM will not be able to provide you with its Service.
PRISM reserves the right to amend this privacy policy at any time. When we do, we will also revise the "last updated" date at the top of this Privacy Policy.
We will notify you by email regarding material changes to this privacy policy that will affect information collected from you in the future. However, PRISM will not notify you in certain circumstances, such as in connection with investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order. However, the Company may notify Users of such circumstances upon request by the User in permissible circumstances.
You may withdraw your consent for collection, use and disclosure at any time by sending an email using the Company’s contact details on the ‘Contact’ section on the website. Please note that, if you withdraw your consent for collection, the Company may suspend its provision of Services to you.
By continuing to access and use the Services, you are deemed to have accepted the changes to the provisions of this privacy policy.
It is important that personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your business relationship with us. In the event that we have not received information regarding a change of status on your personal data, please note that you inherently accept the responsibility for the information you provided and/or the failure to timely and accurately update your details
If you provide Personal Information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her Personal Information to us.
Personal data, or personal information, means data that allows someone to identify you individually, including, for example, your name, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing. “Anonymous Data” means data, including aggregated and de-identified data, that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons.
We may collect, use, store and transfer different kinds of personal data about you which we have classified as follows:
Identity Data: includes first name, maiden name, last name, images or photos, biometrics, username or similar identifier, marital status, title, date of birth and gender.
Contact Data: includes billing address, delivery address, email address and telephone numbers.
Financial Data: includes first name, maiden name, last name, images or photos, biometrics, username or similar identifier, marital status, title, date of birth and gender.
Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Platform.
Profile Data: includes first name, maiden name, last name, images or photos, includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. Please use unique numbers, letters and special characters, and do not disclose your password to anyone. Please remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
Usage Data: includes information about how you use our Platforms, products and services.
Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s [Bluetooth, calendar, camera, contacts, microphone, SMS messages, social media accounts, files and storage, and other features. You can decline granting access to your mobile device by clicking on “disagree” “do not allow” options that may pop-up or by changing our access or permissions via your device’s settings.
Push Notifications: We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Contact List Information: Includes users’ contact lists. PRISM may for the purpose of networking and connecting users upload your contacts to the PRISM server. Similarly, this would enable users to send invitations to persons on their contact list, or by manually entering a telephone number. We do not share this information or make it available to others. We will only access your contact list if you click on the “allow” “agree” or other consent words that may pop-up on your device.
If required to help us verify your identity, you may provide us a copy of your driver’s license, passport or other government issued ID. If required to help us verify your residence, you may provide us with a utility bill, lease or other proof of residence. You may also provide us other verification documents, such as bank statements reflecting the source of funds, to meet international anti-money laundering regulations, or other legal requirements. If you seek to invest through an entity, you may provide us with documentation relating to the entity’s jurisdiction of formation, legal status and ownership. By providing the verification information and documents mentioned above, you also provide us information within those records, which may include characteristics of protected classifications like your sex, age, national origin, and citizenship.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature on our Platform. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership and information about your health. We also do not collect any information about criminal convictions and offences that do not pertain to the misuse or abuse of our platform.
All information supplied by Users of the Services as defined under the Terms of Use is covered by the provisions of Constitution of the Federal Republic of Nigeria 1999 (as amended), Nigerian Data Protection Act 2023 (NDPA) and other extant laws and regulations regulating the use and management of personal data.
Voluntarily Submitted Data: When you sign up for the Company’s Services, pay for a subscription, consult with our customer service team, send us an email, or communicate with us in any way, you are voluntarily giving us information that we process, including, but not limited to; name, username, email address, mobile number, IP address, credit card information, bank information, and purchase history. By submitting this information, you consent to its’ collection, usage, disclosure, and storage by us, as described in our Terms of Use and in this Privacy Policy.
Automatically Collected Data: When you use the Services or browse any of our Platforms, we may collect information about your visit, your usage of the Services, and/or your web browsing; which may include your IP address, operating system, device type, operating system, browser ID, browsing activity, and other information about how you interacted with our website. We may collect this information as a part of log files or through the use of cookies or other tracking technologies. Our use of cookies is more outlined in our Cookie Policy.
Service Usage Data: We may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken on the website. This type of information helps us to improve our Services for both you and for all of our users.
Website Data: When you use our website, we may collect certain information in addition to information described elsewhere in this Policy. For example, the type of device and operating system you use. We may ask you if you want to receive push notifications. If you have opted into these notifications and no longer wish to receive them, you may turn them off through your device’s operating system. We may use mobile analytics software to better understand how people use our website. We may collect information about how often you use the website and other performance data.
We collect Personal Information for the following reasons:
For Promotional Purposes: This includes sending you emails relating to the merits of a product, service, brand or issue. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send, or by adjusting your Marketing Preferences in your profile. This data is processed in accordance with consent under the NDPA and extant data protection laws.
For Billing Purposes: This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. This data is processed in accordance with consent and third-party data processing contract requirements under the NDPA and extant data protection laws.
To Provide and Improve Our Services: This includes, for example, aggregating information from your use of the Services or visit to our Platforms and sharing this information with third parties to improve our Services. This might also include sharing your information with third parties in order to provide and support our Services. When we do have to share Personal Information with third parties, we take steps to protect your information by requiring these third parties to enter into a contract with us that requires them to use the Personal Information we transfer to them in a manner that is consistent with this policy. This data is processed in accordance with consent and third-party data processing contract requirements under the NDPA and extant data protection laws.
For Account and Support Communication: For example, we may inform you of subscription payment successes or failures, password reset attempts, and other support-related functions. This data is processed in accordance with consent under the NDPA and extant data protection laws.
For Platform Alerts: For example, we may inform you of temporary or permanent changes to our Services, such as pricing changes, planned outages, new features, releases, abuse warnings, and changes to our Privacy Policy. This data is processed in accordance with the contract requirements under the NDPA and extant data protection laws.
For Legal Purposes: For example, complying with court orders, valid discovery requests, valid subpoenas, to prosecute and defend a court, arbitration, or similar legal proceeding. To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements. This data is processed in accordance with legal obligation under the NDPA and extant data protection laws.
For Transfer Purposes: In the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our website. This data is processed in accordance with legal obligation under the NDPA and extant data protection laws.
The Company may limit its collection of Personal Information only to the extent that the information is unnecessary for the identified purposes. The Company does not direct the Platforms to, nor does it knowingly collect any Personal Information from persons under the age of eighteen (18 years). Consequently, the Company shall not be liable for any use or processing of Personal Information of persons under the age of 18.
The Company will not disclose any of your Personal Information to anyone else, except:
to its employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on its behalf for any of the identified purposes;
if it has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Platforms, the Services, or anyone else that could be harmed by such activities;
in the event of business transfers which may occur when we sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal data may be part of the transferred assets; and
to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
We may retain Personal Information about the User, as long as it is necessary for business and/or legal purposes. Also, we may retain aggregated anonymous information indefinitely. In addition, we may retain your information for an additional period as is permitted or required to, among other things, comply with our legal obligations, resolve disputes, and enforce agreements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
If your account becomes inactive (that is, if you request to be removed from the Company’s database), the Company will keep your Personal Information in its archives for the duration required by law. Your information will be used only as necessary for tax reasons or to prove the Company's compliance with any applicable law.
For the purpose of providing the Services, the Company (through the Platform) processes information about our Users on servers located in a number of countries.
The Company may also subcontract processing or sharing of information to third parties located in other countries, other than your home country. Also, such information may be transferred to another company if the need arises. Therefore, information may be transferred across international borders outside the country where you use our services, including to countries that do not have laws providing specific protection for personal data or those that have different legal rules on data protection.
We will only transfer Personal Information outside the country upon compliance with the provisions of any applicable law in relation to transfer of Personal Information outside Nigeria.
By this Privacy Policy, you hereby explicitly and contractually consent to the transfer of your Personal Information by the Company as contemplated herein.
We will use commercially reasonable efforts to keep your Personal Information as provided by you accurate for the identified purposes. Users are responsible for informing us about any changes to their Personal Information from time to time.
Users will be informed that in order to implement the measurements of verification of information provided by the user, we may request you to provide copies of documents related to your Personal Information including but not limited to an official ID Card, bank verification number, etc.
Users represent that all Personal Information provided to us is accurate for the identified purpose
We transmit and store the information we collect using standard security techniques. However, given the nature of the internet and the fact that network security measures are not fool proof, we cannot guarantee the security of such information. We protect your Personal Information by:
restricting access to the Personal Information;
maintaining technology products to prevent unauthorized computer access; and
securely destroying your Personal Information when it is no longer needed for any legal or business purpose.
using state of the art Secure Socket Layer (SSL) encryption technology when processing your financial details.
Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your password to anyone. If you do, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your Personal Information and other information submitted to us. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password.
As a safety measure, you are required to log off from your account and close the browser after using a shared computer.
Should a security breach occur, the Company will notify all affected customers as soon as is reasonably possible, and later may file a report with the appropriate authorities on the actions we took if the need arises.
Our Platforms may contain links to third party websites (“Linked Websites”). This Privacy Policy does not cover collection or use of information by Linked Websites. We are not responsible for the privacy practices of Linked Websites. If you have questions about the privacy policies or practices of a Linked Website; you should contact the web administrator of the site directly.
We may make changes to this Privacy Policy from time to time, and for any reason. You are advised to consult this privacy policy regularly for any changes, as we deem your continued use, following posting of any amendment, modification or change, approval of all changes.
Right to Rectification: Users can modify or change their name, email password, and mobile login PIN via their profile. For all other requests, such as updating email address or mobile number, please contact us at support@useprism.co
Right of Access, Right to Erasure, Right to Restrict Processing: Users can request access or erasure of their Personal Information, as well as request restriction on further processing of their Personal Information by contacting us at support@useprism.co. Please allow up to 30 (thirty) days for requests to be processed. The Company reserves the right to charge a reasonable fee to process excessive or repeat requests.
Right to Withdraw Consent: Users can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send, or by adjusting your Marketing Preferences in your profile. Users also have choices with respect to cookies, as described above and more particularly set out in the Cookie Policy.
Right to lodge a complaint with a supervisory authority: Should you feel your data privacy rights are not being adequately protected by the Company, you have the right to lodge a formal complaint with the appropriate supervisory authority.
In the case of a breach of any of the obligations with respect to your Personal Information being breached or compromised, please exercise your right to contact us through any of the channels highlighted below immediately. A data breach procedure is established and maintained in order to deal with incidents concerning personal data or privacy practices leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. On notification of such breach, we will investigate to determine if an actual breach has occurred, the actions required to manage such breach, communicate with the subject of the breach and take appropriate action under its dispute resolution framework to remedy such breach.
If you have questions regarding your data privacy rights or would like to submit a related data privacy right request, please email us at support@useprism.co. Please allow up to 30 (thirty) days for requests to be processed. The Company reserves the right to charge a reasonable fee to process excessive or repeat requests.
If you have general questions concerning this Privacy Policy, please contact us at: support@useprism.co.
This Policy was updated in February 2024 and will remain on effect subject to any changes or amendments to its provisions.